What is the check-in and check-out policy at Castle Hotel Windsor?
Check-in is at 15:00 and check-out is by 11:00.
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Castle Hotel Windsor – A Favorite for Families in Windsor
178US$
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Key details
About the Hotel
18 High Street,
Windsor,
United Kingdom,
SL4 1LJ,
Berkshire
- Next to Windsor Castle
Great
8.3
9.0
4.3
4.2
Loved by Castle Hotel Windsor guests
"We found the hotel's car park easily then carried our luggage a short walk into reception - the staff were extremely friendly and were please to have been upgraded to the Richard Martin Suite which was a lovely room and had castle views."
"The hotel is situated in such a vibrant and idyllic location and to top it all off, the changing of the Queen's Guards happens right outside the hotel."
"My suite had small living room and separate bedroom."
Location
Castle Hotel Windsor is situated directly opposite
Dining
Dining at
Rooms
The hotel offers 108 rooms that range from Classic Park Wing accommodations to luxurious suites in the Main House and The Mews. Many rooms are adorned with bespoke artwork and feature views of Windsor Castle and original Georgian architecture. The spacious suites provide added comforts, including plush bathrobes and well-stocked soft drink fridges.
Pet-Friendly Amenities
Castle Hotel Windsor accommodates up to two well-trained dogs in designated Mews rooms for an additional fee. The hotel provides dog beds, feeding bowls, and treats to ensure a comfortable stay for four-legged guests. Canine companions are also welcomed on the Leaf outdoor terrace.
Meeting & Events
The hotel boasts ten flexible meeting rooms, accommodating up to 400 delegates, including the
Highlights
Location: Opposite Windsor Castle
Dining: Leaf restaurant
Rooms: Mews Deluxe rooms
Pet-Friendly: dog-friendly rooms
Events: 10 flexible meeting rooms
“In my opinion, this hotel stands out for its prime location near Windsor Castle and its award-winning afternoon tea service. I appreciate that accessible rooms and pet-friendly accommodations are available, alongside modern meeting facilities for business needs. I think that it provides an excellent base for exploring Windsor's attractions and enjoying a comfortable stay.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Heritage Superior
2 persons
230 sq. feet
1 King-size bed
Coffee machine
room details
Heritage Deluxe
2 persons
250 sq. feet
1 King-size bed
Coffee machine
room details
Park Wing Superior
2 persons
230 sq. feet
1 King-size bed
Coffee machine
Heating
room details
Cosy Room
2 persons
165 sq. feet
1 Single bed
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Air conditioning in public areas
- Luggage storage
- Lift
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Public terrace/Patio
Room features
- Heating
- Garden furniture
- Ironing facilities
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Dining Onsite
Castle Hotel Windsor features a unique onsite dining option that emphasizes health and sustainability while celebrating rich flavors. Guests can relish innovative vegan dishes and a delightful afternoon tea experience in an inviting modern setting, perfect for both relaxation and indulgence.
Castle Hotel Windsor Location
18 High Street,
Windsor,
United Kingdom,
SL4 1LJ,
Berkshire
Map view
18 High Street,
Windsor,
United Kingdom,
SL4 1LJ,
Berkshire
City landmarks
Landmark
Eton College
4300 ft
Landmark
The Old Court
2100 ft
Museum
Eton College Natural History Museum
3500 ft
Gallery
Rhubarb And Custard Photo Gallery
3300 ft
Museum
Eton Museum of Antiquities
3500 ft
Landmark
The Queen's Walkway
3600 ft
Landmark
Alexandra Gardens
2400 ft
Landmark
Frogmore House
4100 ft
Landmark
Museum of Eton Life
3900 ft
Amusement Park
LEGOLAND Windsor Resort
2.2
mi
Landmark
Eton Walkway
3300 ft
Museum
Queen Mary's Dolls' House
2100 ft
Nearby
Castle
Windsor Castle
600 ft
Church
St George's Chapel
1100 ft
Public Building
Windsor Guildhall
100 ft
Windsor High Street
Irish Guardsman Statue
100 ft
Church
Windsor Parish Church of St John the Baptist
200 ft
Art object
Queen Victoria Statue
300 ft
Church
Church Of Holy Trinity
1600 ft
Thames Street
King George V Memorial
1400 ft
Museum
Windsor and Royal Borough Museum
1600 ft
Fountain
Diamond Jubilee Fountain
1400 ft
Mall
Windsor Royal Shopping
900 ft
Park
Bachelor's Acre
1000 ft
Mall
King Edward Court Shopping
1500 ft
3 St Alban's St
Soldier's Statue
500 ft
Night club
Vanilla Windsor
700 ft
Windsor Castle
The Curfew Tower
800 ft
Mall
Daniel Department Store
900 ft
Night club
Atik, Windsor
1600 ft
Restaurants
Latino Taverna
100 ft
3 Church Lane
Scottish Steak Club
0 ft
23 High Street Macdonald Hotel
Afternoon Tea
100 ft
18 High Street Castle Hotel
Nando's
100 ft
High Street
Meejana Windsor
100 ft
1 Church Lane
Meat At The Parish
300 ft
10 High Street
The Carpenters Arms
200 ft
4 Market Street
A la Russe
400 ft
6 High Street
The Prince Harry Pub
100 ft
8 Market Street
Explore Windsor
Local Highlights
Windsor Castle
2 minutes' walk
The historic Windsor Castle, home to the Queen, features stunning architecture and beautiful grounds. Don't miss the Changing of the Guard.
St George's Chapel
4 minutes' walk
A magnificent example of Gothic architecture, St George's Chapel hosts royal ceremonies and boasts an impressive interior.
Eton College
16 minutes' walk
Famous for educating royals and statesmen, Eton College offers guided tours showcasing its historic buildings and beautiful grounds.
The Old Court
10 minutes' walk
A charming venue hosting various arts events and community activities, The Old Court features local performances and exhibitions.
LEGOLAND Windsor Resort
14 minutes' drive
This theme park filled with LEGO attractions is perfect for families. Enjoy thrilling rides and shows in a fun, creative environment.
The Queen's Walkway
14 minutes' walk
A scenic walking trail offering lovely views of the Thames and Windsor, ideal for a leisurely stroll or peaceful jog.
Afternoon Tea
1 minute' walk
Experience a quintessential British tradition at Afternoon Tea. Relish delicate sandwiches and delightful pastries in a cozy setting.
Latino Taverna
1 minute' walk
A vibrant spot serving Latin cuisine, featuring signature dishes like tapas and grilled meats in a lively atmosphere.
Scottish Steak Club
1 minute' walk
Specializing in quality steaks, this refined restaurant offers a cozy ambiance with a menu focusing on locally sourced ingredients.
Meejana Windsor
1 minute' walk
An inviting eatery featuring Middle Eastern cuisine, known for its flavorful dishes, including grilled meats and vegetarian options.
Windsor Parish Church of St John the Baptist
1 minute' walk
This beautiful church hosts various events throughout the year, welcomes visitors, and provides a serene environment for reflection.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 25 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of GBP22.50 per person per day.
Pets
Pets allowed on request at the price of .
Languages
English, French, Spanish, Italian, Romanian, Polish, Hindi
Number of rooms:
108
Former name
Mercure Windsor Castle Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Excellent breakfast
Attentive service
Large room
Cons
Scruffy furniture
Guest reviewsbased on 1158 reviews
Oliver from United Kingdom
Couple
Cosy Room
3 nights in November 2025
|
Reviewed:December 30, 2025
7/10
a decent stay overall
helpful staffconvenient locationcalm atmospherecold roomstrong draftsmall wardrobe
The staff were helpful and friendly. the location was great and convenient. breakfast was quite nice. The choices were plentiful. i especially liked the calm atmosphere at breakfast.
Room 431 was cold when i arrived and needed ten minutes for the heating to start. there was a draft coming underneath the door. i had to use a spare towel to block it off. the wardrobe was also small. It was not big enough for winter coats.
0 Helpful
Andrew from United Kingdom
Family with children
heritage deluxe
3 nights in October 2025
|
Reviewed:October 27, 2025
7/10
balanced stay experience
friendly staffcomfortable bedbuilding workblocked entrance
The staff was really friendly and excellent. The breakfast was good. the bed was comfortable and clean. it all contributed to a relaxing stay.
i was informed about building work only a few days before i travelled. the front entrance was blocked off.
0 Helpful
David from United States
Couple
heritage deluxe
3 nights in June 2025
|
Reviewed:September 16, 2025
7/10
balanced stay
easy accesscar parkhelpful staffbuffet stylebreakfastdifficult websiteservice chargetea replenishment
the car park was easy to access i found the staff helpful. the room had what i needed it was clean. the breakfast was buffet style it was also very nice.
the website was difficult to navigate i thought i booked a package but i did not. card details were taken on arrival to open an account i had to request a service charge removal. the room was pleasant i needed to request more normal tea more than once.
0 Helpful
FAQs
About Castle Hotel Windsor
How far is Castle Hotel Windsor from London Heathrow Airport?
The hotel is 15 km from London Heathrow Airport, approximately a 15-minute drive.
Are there any dining options available at Castle Hotel Windsor?
The on-site restaurant, Leaf, offers a menu with main meals, light bites, and an all-day dining option.
What nearby attractions can guests visit from Castle Hotel Windsor?
Nearby attractions include Windsor Castle (0.3 km), Windsor Great Park (1 km), and Savill Garden (4 km).
Is parking available at Castle Hotel Windsor?
Public parking is available on-site for £30 per day, subject to availability.
What kind of room amenities does Castle Hotel Windsor provide?
Rooms feature complimentary Wi-Fi, a flat-screen TV, air conditioning, and Nespresso machines in upgraded accommodations.
What breakfast options are offered at Castle Hotel Windsor?
Breakfast is available for an additional charge of £22.
Does Castle Hotel Windsor offer any accessible rooms?
Dedicated accessible rooms are available, designed with wheelchair mobility features.
Is there a fitness facility available for guests at Castle Hotel Windsor?
The hotel has a partnership with Snap Fitness Windsor, located a two-minute walk away.
What extra services does Castle Hotel Windsor offer?
Services include room service, laundry facilities, and luggage storage.
What are the highlights of Castle Hotel Windsor?
Highlights include stunning views of the Windsor Castle, an award-winning afternoon tea, and spacious luxury suites.
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