What is the check-in and check-out policy at Castle Hotel Windsor?
Check-in is at 15:00 and check-out is by 11:00.
75 photos
Castle Hotel Windsor – A Favorite for Families in Windsor
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Key details
About the Hotel
18 High Street, Windsor, SL4 1LJ,
- Next to Windsor Castle
Great
8.3
9.0
4.3
4.3
4-star historic hotel across Windsor Castle
Location
Castle Hotel Windsor is situated directly opposite
Dining
Dining at
Rooms
The hotel offers 108 rooms that range from Classic Park Wing accommodations to luxurious suites in the Main House and The Mews. Many rooms are adorned with bespoke artwork and feature views of Windsor Castle and original Georgian architecture. The spacious suites provide added comforts, including plush bathrobes and well-stocked soft drink fridges.
Pet-Friendly Amenities
Castle Hotel Windsor accommodates up to two well-trained dogs in designated Mews rooms for an additional fee. The hotel provides dog beds, feeding bowls, and treats to ensure a comfortable stay for four-legged guests. Canine companions are also welcomed on the Leaf outdoor terrace.
Meeting & Events
The hotel boasts ten flexible meeting rooms, accommodating up to 400 delegates, including the
Highlights
Location: Opposite Windsor Castle
Dining: Leaf restaurant
Rooms: Mews Deluxe rooms
Pet-Friendly: dog-friendly rooms
Events: 10 flexible meeting rooms
“In my opinion, this hotel stands out for its prime location near Windsor Castle and its award-winning afternoon tea service. I appreciate that accessible rooms and pet-friendly accommodations are available, alongside modern meeting facilities for business needs. I think that it provides an excellent base for exploring Windsor's attractions and enjoying a comfortable stay.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Heritage Superior2 persons21 sq. feet1 King-size bedCoffee machineroom details
- Heritage Deluxe2 persons23 sq. feet1 King-size bedCoffee machineroom details
- Park Wing Superior2 persons21 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Air conditioning in public areas
- Luggage storage
- Lift
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Public terrace/Patio
Room features
- Heating
- Garden furniture
- Ironing facilities
Show more
Dining Onsite
Castle Hotel Windsor features a unique onsite dining option that emphasizes health and sustainability while celebrating rich flavors. Guests can relish innovative vegan dishes and a delightful afternoon tea experience in an inviting modern setting, perfect for both relaxation and indulgence.
Castle Hotel Windsor Location
18 High Street, Windsor, SL4 1LJ,
Explore Windsor
Local Highlights
Windsor Castle
2 minutes' walk
The historic Windsor Castle, home to the Queen, features stunning architecture and beautiful grounds. Don't miss the Changing of the Guard.
St George's Chapel
4 minutes' walk
A magnificent example of Gothic architecture, St George's Chapel hosts royal ceremonies and boasts an impressive interior.
Eton College
16 minutes' walk
Famous for educating royals and statesmen, Eton College offers guided tours showcasing its historic buildings and beautiful grounds.
The Old Court
10 minutes' walk
A charming venue hosting various arts events and community activities, The Old Court features local performances and exhibitions.
LEGOLAND Windsor Resort
14 minutes' drive
This theme park filled with LEGO attractions is perfect for families. Enjoy thrilling rides and shows in a fun, creative environment.
The Queen's Walkway
14 minutes' walk
A scenic walking trail offering lovely views of the Thames and Windsor, ideal for a leisurely stroll or peaceful jog.
Afternoon Tea
1 minute' walk
Experience a quintessential British tradition at Afternoon Tea. Relish delicate sandwiches and delightful pastries in a cozy setting.
Latino Taverna
1 minute' walk
A vibrant spot serving Latin cuisine, featuring signature dishes like tapas and grilled meats in a lively atmosphere.
Scottish Steak Club
1 minute' walk
Specializing in quality steaks, this refined restaurant offers a cozy ambiance with a menu focusing on locally sourced ingredients.
Meejana Windsor
1 minute' walk
An inviting eatery featuring Middle Eastern cuisine, known for its flavorful dishes, including grilled meats and vegetarian options.
Theatre Royal Windsor
10 minutes' walk
A charming venue showcasing a mix of drama, musicals, and comedy, Theatre Royal Windsor offers a delightful night out.
Windsor Parish Church of St John the Baptist
1 minute' walk
This beautiful church hosts various events throughout the year, welcomes visitors, and provides a serene environment for reflection.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of GBP22.50 per person per day.
Pets
Pets allowed on request at the price of true.
Languages
English, French, Spanish, Italian, Romanian, Polish, Hindi
Number of rooms:
108
Former name
Mercure Windsor Castle Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Excellent breakfast
Attentive service
Large room
Cons
Scruffy furniture
Guest reviewsbased on 1251 reviews
Oliver from United Kingdom
Couple
Cosy Room
3 nights in November 2025
|
Reviewed: December 30, 2025
7/10
a decent stay overall
helpful staff convenient location calm atmosphere cold room strong draft small wardrobe
The staff were helpful and friendly. the location was great and convenient. breakfast was quite nice. The choices were plentiful. i especially liked the calm atmosphere at breakfast.
Room 431 was cold when i arrived and needed ten minutes for the heating to start. there was a draft coming underneath the door. i had to use a spare towel to block it off. the wardrobe was also small. It was not big enough for winter coats.
0 Helpful
Andrew from United Kingdom
Family with children
heritage deluxe
3 nights in October 2025
|
Reviewed: October 27, 2025
7/10
balanced stay experience
friendly staff comfortable bed building work blocked entrance
The staff was really friendly and excellent. The breakfast was good. the bed was comfortable and clean. it all contributed to a relaxing stay.
i was informed about building work only a few days before i travelled. the front entrance was blocked off.
0 Helpful
David from United States
Couple
heritage deluxe
3 nights in June 2025
|
Reviewed: September 16, 2025
7/10
balanced stay
easy access car park helpful staff buffet style breakfast difficult website service charge tea replenishment
the car park was easy to access i found the staff helpful. the room had what i needed it was clean. the breakfast was buffet style it was also very nice.
the website was difficult to navigate i thought i booked a package but i did not. card details were taken on arrival to open an account i had to request a service charge removal. the room was pleasant i needed to request more normal tea more than once.
0 Helpful
Show more reviews
FAQs
About Castle Hotel Windsor
How far is Castle Hotel Windsor from London Heathrow Airport?
The hotel is 15 km from London Heathrow Airport, approximately a 15-minute drive.
Are there any dining options available at Castle Hotel Windsor?
The on-site restaurant, Leaf, offers a menu with main meals, light bites, and an all-day dining option.
What nearby attractions can guests visit from Castle Hotel Windsor?
Nearby attractions include Windsor Castle (0.3 km), Windsor Great Park (1 km), and Savill Garden (4 km).
Is parking available at Castle Hotel Windsor?
Public parking is available on-site for £30 per day, subject to availability.
What kind of room amenities does Castle Hotel Windsor provide?
Rooms feature complimentary Wi-Fi, a flat-screen TV, air conditioning, and Nespresso machines in upgraded accommodations.
What breakfast options are offered at Castle Hotel Windsor?
Breakfast is available for an additional charge of £22.
Does Castle Hotel Windsor offer any accessible rooms?
Dedicated accessible rooms are available, designed with wheelchair mobility features.
Is there a fitness facility available for guests at Castle Hotel Windsor?
The hotel has a partnership with Snap Fitness Windsor, located a two-minute walk away.
What extra services does Castle Hotel Windsor offer?
Services include room service, laundry facilities, and luggage storage.
What are the highlights of Castle Hotel Windsor?
Highlights include stunning views of the Windsor Castle, an award-winning afternoon tea, and spacious luxury suites.
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